Field service apps delivered rapidly across multiple channels

Improve your field service operations through digital transformation
‍Field service apps delivered rapidly across multiple channels

Forget operational errors

Provide a hassle-free experience for customers with one-click purchases and deliveries on the same day. Kuika’s applications are intuitive, easy to use, and they empower field agents to complete their tasks quickly and efficiently.

Manage your work

Log incoming tickets from customers leveraging multiple sources such as call centers, email, and other channels. Ensure all tickets are handled and replied, on time and accurately.

Manage your work

Manage your team

Measure your SLAs and manage your teams in a centralized way. View their location through geo-localization features. Assign tickets to your field teams. View and respond to alerts in real time through notifications, centralized systems, and mobile apps.

Manage your team

Accurate field service features

Using your mobile device camera, scan item barcodes, document discrepancies, check and manage warranty information. Instant billing and digital signatures

Accurate Field Service Features

A worker in a factory wearing a yellow hard hat and safety gear holds a tablet while inspecting machinery. The background shows an industrial warehouse with equipment. On the right side, text describes post-sales management services, including checking warranty statuses, customer relationship management, and contract/SLA management. The visual emphasizes efficiency in managing post-sales processes using digital tools in an industrial environment.

End-to-end post-sales management

- Check the status of warranties using serial numbers
- Customer relationship management
- Contract and SLA management

Modern and Easy

Modern and easy

Instant Reporting

Instant reporting

Easy Onboarding

Easy onboarding

Customizable

Customizable

Easy to Integrate

Easy to integrate

Web / Mobile / Smart Glasses

Web / mobile / smart glasses

A digital dashboard interface displays key metrics such as "Most wanted spare parts," "Delayed work orders," and "Employee performance" in a clean, organized layout. Three workers are shown using tablets in a technical service or industrial setting. Each worker is wearing safety gear, including helmets and reflective vests. The accompanying text on the right encourages monitoring of technical service teams, analyzing performance, and measuring service levels, with buttons to enhance operational excellence and improve operations.

Monitor you technical services teams, analyze and measure their performance and service levels.

Operation excellency

Improve operations

Two industrial workers, one in a factory setting and the other in an office, are shown using tablets. The worker on the left, dressed in formal attire with a safety helmet, is seen in a circular frame, while the worker on the right, wearing a yellow hard hat and blue uniform, is displayed using a tablet. The text on the right encourages providing remote support across various locations, with options to save money on travel costs and access remote support.

Provide remote support on-the-fly across multiple locations.

Save money on travel costs

Remote support

- Develop proprietary maintenance algorithms
- Deploy automation workflows
- Provide multi-language support

Machine learning

An industrial worker wearing a white safety helmet and overalls holds a tablet while working on a machine. Large machinery is visible in the background. The top of the image contains text related to "Machine learning" and other technological advancements. Blue gear icons represent machinery and technology.

Two businessmen shake hands in a meeting room. Large glass windows are visible in the background. The image includes blue language symbols and gold coin icons. It highlights multilingual support and improving business processes.

- Coordinate post-sales team visits
- Capture new leads and automatically route them internally
- Discover additional revenue opportunities

- Develop proprietary maintenance algorithms
- Deploy automation workflows
- Provide multi-language support

Improve your sales cycles

A digital interface displaying a product listing page with various icons representing items like clothing, shoes, bags, and accessories. Another window shows a product details page with payment options. The image promotes the development of a self-service mobile app, branding, and e-commerce solutions for customer engagement. A call-to-action button labeled "Start using Kuika now!" encourages users to take action.

- Develop and deploy a self-service, custom mobile app with your customers
- Launch a branded, e-commerce channel for your clients
- Allow your customers to submit tickets related to their specific products

Branding

Start using Kuika now!

Use Cases

Take your business to the next level. Whether you need omnichannel customer experiences or core system modernization, Kuika has you covered.

Process Automation

Legacy Modernization

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Latest articles & news

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